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Coffee Conversations: The Starbucks Debate

Writer: Robert CamronRobert Camron

Updated: Feb 14


The other day, I walked into my go-to Starbucks—the one I always choose over the other locations I pass. Everything felt just right until, of the blue, my world came crashing down. You won’t believe what went down next!


Starbucks: Love It or Leave It
Starbucks: Love It or Leave It

Stirring Up Thoughts on Starbucks Strategy


Starting January 27, 2025, Starbucks rolled out a new code of conduct. According to Izamar T. from Starbucks Customer Care, their "Back to Starbucks Strategy" comes from truly listening to partners and customers about how to keep people coming back for more. So, what’s changed? They’ve stopped handing out complimentary hot or cold water unless you make a purchase. At first glance, it might seem like a minor tweak—after all, other companies are already doing it. But seriously, why blend in when you can stand out?


I was honestly shocked because that complimentary hot water is what kept me coming back to Starbucks for over a decade, steering clear of their competitors. Fun fact: drinking hot water can actually help you feel full, which is great if you're watching your weight. Plus, we all know water is the key to life! Despite all the chatter about Starbucks' policies—whether true or not—I never let that sway me. And even when I saw a partner tossing all the cookies, tarts, and cake pops into the trash I didn’t say a word, even though I thought about how that food could’ve helped someone in need. A lady next to me couldn’t believe what she saw either, and we just exchanged a knowing look. It's a tough world out there, and every little bit counts!


Dunkin' Donuts has a few locations that charge for a cup, but you can find them on almost every corner, making them super convenient. Plus, their prices are wallet-friendly! One of the best things about Dunkin' is their awesome selection of food—everything from hearty breakfast options to tempting sweets. So, whether you’re grabbing a quick bite or satisfying your sweet tooth, Dunkin' has got you covered!



Sipping on Starbucks: Worth It?
Sipping on Starbucks: Worth It?

Coffee Talks: What’s Brewing at Starbucks?


Around the globe, people are boycotting Starbucks due to their perceived support of Israel, something the company has publicly denied. This backlash is impacting their sales leading to the closure of dozens of stores in 2025. Recent research shows that sales worldwide have dropped between 2% and 7%, while customer traffic and profits fell by as much as 23% in 2024. On a brighter note I have to give a shoutout to their baristas, or "partners," who are always super nice friendly. Plus, the access to Wi-Fi the chance to settle in with your laptop is a definite perk. And honestly, can anyone deny that their coffee is fantastic? So, what do you think? Are still in support of Starbucks?



Hot Takes: Navigating the Starbucks Conversation

I used to rave about Starbucks! If I had an event, they were always my first choice for gift cards as prizes. I even gifted them to my son and his friends just because. The ability to grab a cup of water whenever I wanted was a huge reason I kept going back. I mean, great marketing, right You’ve got customers walking around with your cup and logo, and I always exactly where to go. Now, it feels like a slow death for my Starbucks love, almost like it's buried in a tomb. I used to casually say, "Let’s just meet at Starbucks," whether it was for wedding planning or a destination honeymoon meetup. I wonder if all those moments are just memories now.


That said, I’m not boycotting them at all—I still enjoy their coffee! But honestly, it was that free water that kept me coming back and inviting more friends to hang out. Now, I’m open to checking out other places. I was loyal to Starbucks for a reason!


In the end, I can’t help but wonder if it was all worth it. Are little decisions like this leading to the slow decline of something I once loved? I know Starbucks isn’t going anywhere anytime soon, but I promised myself I’d share my thoughts, so here they are. It’s not the end of the world, just a reminder that loyalty doesn’t always seem to matter.


If you’ve stumbled upon this Fun With Kim Business Spotlight, I’d love to hear your thoughts! Are you a die-hard Starbucks Loyalty Member? For some reason, Starbucks tends to spark heated discussions in my circle, with everyone sharing their opinions on the prices and the company’s stance on various issues. Thanks for being a part of my daily life and breaking bread with me through your generous hearts.


Feel free to comment below and let me know what you think as you read this article. What other coffee spots do you love? I can’t wait to hear from you!


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One Bookmark at a Time

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